In case you don't have access to your two-factor device, you may also use a desktop authenticator application to get access to NAGA Trader. Please use your recovery/back up code to renew access to the two-factor authentication application. Some examples are WinAuth (Windows only) and Authy (Cross platform).
If you do not have a cross platform authentication method, or if you do not have access to your two-factor authentication please contact us immediately, where we will try and help you as soon as we can.
- Widget - On the NAGA Trader website, you will find a contact button with the text HELP on the bottom, clicking on it allows you to quickly and easily create a ticket.
- Online Support - Through the NAGA website, you can also start a Live Chat with the support Team, our support team is more than happy to assist you.
- Email Support - Of course, you can contact us also via email, after sending an email to [email protected] you will receive immediately a contact confirmation with your ticket number.
- Phone Support - Our customer support team is always happy to talk to you in person. Just give us a call +49 40-4011-9222.
We hope this guide was helpful. Read more articles in the Help Center. If you still have questions contact Support Center directly via [email protected]