In case you are unable to open a trade, there could be a few possible reasons that could cause that:
π° Not enough funds: Every trade has a minimum investment threshold. Make sure you have enough funds on your balance to be able to invest.
ππ» To deposit more funds to your NAGA account, read this article
πΌ Not enough margin - Every trade has a minimum required margin in order to open a position and keep it opened.
ππ» You can check the required margin of each asset on our website.
π Markets are closed - Each asset is tradable when the market is open. When the markets are closed it is not possible to open a trade, modify it or close it.
ππ» You can check the Trading Hours for all assets here. Just press the blue "plus" icon near each asset to open market hours information.
π Your account has Read-Only Status - This can happen if you fail to verify your account within 15 days from the registration.
ππ» Check how to verify your account here.
β Choose correct trading account - Make sure that you are logged in to the correct trading account with available funds and with the correct MT terminal (MT4 or MT5).
ππ» Learn how to add a new trading account here.
ππ» Learn how to transfer funds between your accounts here.