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What should I do if my account has been suspended?
What should I do if my account has been suspended?

Learn how to activate your account

Support Team avatar
Written by Support Team
Updated over a week ago

If your account has been suspended ⏸, please contact our customer support to get more details.

👉🏻 You can find our contact details here.

In most cases, the account is suspended due to verification issues. If the documents required are not provided within the 15-day trial period, your account will be suspended and the status of the account will be changed to Read Only. If you want to activate it again, please contact our customer support.

👉🏻 If you have questions about why you need to verify your account, please read this article.

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