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Why can't I autocopy?
Why can't I autocopy?
Learn what are the possible reasons you are not eligible to use autocopy
Support Team avatar
Written by Support Team
Updated over a week ago

The reason why you can't autocopy may be one of the following:

Insufficient balance💰

If you have not enough funds on your account, a trade will be skipped. Please deposit more money to be able to autocopy.
👉🏻 Learn how to deposit funds here.


Margin Call 🛑

This problem is related to the first one. If the margin level falls below 100%, the amount of money in the account can no longer cover the margin required to keep the position open. Please deposit more money to be able to autocopy.
👉🏻 Learn more about the Margin Call here.


Your account is temporarily disabled

You can't autocopy if your account is temporarily disabled due to unapproved document verification (POI/POA).
💁🏼‍♀️ In this case, please contact us via [email protected] to complete the verification process.

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