NAGA is required to verify all the accounts within its ecosystem. To do so, every user/account holder needs to submit his or her Proof of Identity 👤 and Proof of Residence. 🏠

Your Proof of Residence is any document issued by an official provider that must include your current physical address, and have an issue date no older than six months from the time of uploading the document.

Proof of residence document can be:

🚰 a utility bill such as electricity or water bill;
🏛 a governmental document;
🏦 or a bank statement.

POR has to contain the following information:

🔵 Your full name as displayed on the ID document submitted
🔵 Your current residential address
🔵 Date of issue (a due date on the bill is not sufficient)
🔵 The issuer name/information

If you haven't uploaded your Proof of Residence, you can easily do it by visiting the verification page.

Please follow the below guidelines when making a scan or a photo of your Proof of Residence/Address documents.


Make sure the scan/photo of your document is straight and not distorted👇

Make sure the scan/photo of your document is straight and not distorted

Make sure the scan/photo of your POR document is not cut or cropped👇

Make sure the scan/photo of your POR document is not cut or cropped

❗️Kindly note that we do not accept personal agreements, insurance contracts, invoices, receipts, and rentals vehicles or homes are not an accepted form of address proof.


We only accept bills that are issued by financial institutions🏦, utility companies🔧🚰 (gas, water, electric, landline phone, cable TV), government agencies 🏛, or a judicial authority 🏫. If this document is available online, you may send it to us either as a PDF file, or as a screenshot with the 🔗 URL visible.

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