In order to verify your account, we will require a clear, legibile, colour copy of a valid, government-issued identification document, such as a passport or both sides of any accepted identification card. (Identity card or passport) 

This copy must contain: 

Full Name

Date of Birth


Valid Expiry Date

Kindly note that we will not accept:

Covered details, edited copies, cropped documents, flashlight/any light reflection on the photo, or any black and white documents or driving license. Please ensure that the document is of an acceptable quality to avoid delaying the process of verification.

To upload your proof of identity, please login to your NAGA account, or send it via email to Customer Support.

We hope this guide was helpful. If you still have questions contact Support Center via Chat, Email, Phone.

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