In case you are experiencing difficulties with closing a trade, please try the following:

  • Clean your cache
  • Restart your Internet browser (if using Web-Browser)
  • Download the most recent version of NAGA App (iOS & Android)
  • Re-log in to NAGA Platform
  • Check NAGA's social media pages for announcements regarding maintenance

If none of the above helped, please contact us immediately.


  • Online Support - Through the NAGA website, you can also start a Live Chat with the support Team, our support team is more than happy to assist you.
  • Email Support - Of course, you can contact us also via email, after sending an email to [email protected] you will receive immediately a contact confirmation with your ticket number.
  • Phone Support - Our customer support team is always happy to talk to you in person. Just give us a call +44 20 3318 4345 

We hope this guide was helpful. Read more articles in the Help Center. If you still have questions contact Support Center directly via [email protected]

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