According to NAGA’s terms & conditions, you are required to upload your proof of identity (POI) along with your proof of residence (POR). Your verification makes sure NAGA is a safe and trade-friendly platform for all users.

Requirements for POI documents:

  • Your full name
  • A unique ID number
  • Your birth date
  • Your birthplace
  • A visible photo
  • Your nationality
  • Your signature

Passport and National ID will in most cases include the information that is required.

Requirements for POR documents:

  • Not older than 6 month
  • Issue date clearly visible
  • Has to contain all pages issued
  • Full name of the supplier/bank
  • Full bill number/bank account number
  • Your full name

Energy/water/gas supplier bill, landline telephone bill or a bank account statement will in most cases include the information that is required. 

HOW TO

Web-Browser

  • Press on your photo in the top right corner 
  • In the dropdown menu press Verification.
  • Press Proof of Identity button to verify your passport, id card or driver's license
  • Press Proof of Residence button to verify your physical address

Android & iOS

  • In the menu press Account verification 
  • Press Proof of Identity button to verify your passport, id card or driver's license
  • Press Proof of Residence button to verify your physical address

TIPS

  • Please double check the required documents that you select for the upload.
  • Please make sure that the uploaded documents are clearly visible.


Please note that in case you do not see an Verification or Upgrade option you can forward your documents at [email protected] so we can add them manually for you.

Account which have failed to verificate their documents within 14 days, are being moved into Read Only mode. In that case you can reactivate your account by sending documents directly to NAGA Team.

We hope this guide was helpful. Read more articles in the Help Center. If you still have questions contact Support Center directly via [email protected]

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