We are sorry to hear that you are thinking about closing your account with us. We value your participation in the NAGA community and we'd be sorry to see you go. Closing your account means you won’t be able to use it to sign in to the NAGA services you’ve been using.

WHY SHOULD I CLOSE MY ACCOUNT?

There are different scenarios as to why you should think about closing your account. If you are underage or otherwise legally not allowed to use NAGA services, we encourage you to close your account.

If you tried NAGA services and decided that we do not fit your needs, you can always contact a member of our staff to clarify any questions. If you still decide to close your account, we are happy to assist you.

CAN WE HELP?

Sometimes members think they need to close their NAGA account because they don't know how to solve a problem. Before you decide to close your account with NAGA, we'd like to help you solve any problems you might be having.

If you think there might be an unsolved problem, please do not hesitate to contact a member of our staff. We are happy to assist you in all matters. We are convinced that there is a solution for every request.

In case you have changed your mind, you can keep the trading account open as no maintenance fees or inactivity fees are applied. You can keep using the wallets without trading.

PREPARATIONS

There are a few important things to take care of before closing your NAGA account.

We recommend that you withdraw all available funds and close all open trading positions. If you forget to withdraw your funds, our staff will contact you and clarify the withdrawal process.

WHAT TO DO?

If you still decide to close your account, please contact us via email using your registered email address. 

We hope this guide was helpful. Read more articles in the Help Center. If you still have questions contact Support Center directly via [email protected]

Did this answer your question?