Once you are logged into your NAGA WALLET account, head over to the Accounts section. Below, you will find the Wallets section with all NAGA WALLET supported cryptocurrencies, as well as your current holdings in tokens and fiat. Next, to the “Buy Bitcoin, BCH, ETH & LTC with Credit Card”, press the green “Buy Now” button.  

A Simplex pop-up will appear, in which you need to select the cryptocurrency you wish to purchase. You can choose between Bitcoin, Bitcoin Cash, Ethereum, and Litecoin.

Enter the amount of cryptocurrency you wish to purchase. Credit or debit card purchases can be facilitated with either USD or EUR. Select either USD or EUR, and a real-time exchange will convert your token amount to the amount of USD or EUR you need to pay for your transaction.  

Tick the “I accept the terms of use and privacy policy” and hit the red “Buy Now” button to proceed with your transaction.

Billing Info: You will be redirected to Simplex’s online payment form. On the first page, you will have to enter your Personal Details and the Billing Info for your purchase. On the right-hand side of the page, your Order Summary will be displayed, with the total Investment Amount, as well as the Fees paid for the transaction.

The purchase will appear as Simplex_Paybis in your card statement. Check the box (if you agree to terms and privacy policy), and then click “Continue”. 

A verification pop-up will appear in which you will have to verify your email address and phone number. Check your inbox for an email confirmation link, and expect a text message with a 4-digit code that you will have to enter on-screen, or a phone call if you indicated a landline number.

When you confirm your email address and phone number, the red X marks will turn into check marks, and you can proceed by clicking “Continue”. 

Payment: Provide your credit/debit card details, which can be one of the major credit/debit cards, as well as virtual and prepaid cards. However, make sure that your card address matches the billing address you have provided in the Billing Info at the start of your purchasing process.

At this point, no funds will be deducted from your card - it is solely a verification process before the actual transaction takes place. Click the green “Pay Now” button to proceed. 

Verification: Upload a selfie of yourself holding the front side of credit/debit card that you’ve used for your payment. Make sure the first and last four digits are visible - you can cover the middle digits with your fingers (recommended to use flash to make sure the numbers are visible). 

Then, provide a scanned or photographed image of the identification document of your choice - International Passport (double-page), National ID card (front and back side), or a driver’s license (both front and back side).

Make sure the document is entirely visible - all 4 document corners must be visible. 

Once you have uploaded all of your documents, you will receive the following message - “Your payment request is being processed”. This process can take up to 24 hours to process, depending on the workload of the transaction provider.  

If your payment is processed or declined, you will receive a confirmation letter to the email address you have provided. The delivery time of the purchased tokens will depend on the blockchain speeds of the cryptocurrency you have bought (maximum time - up to an hour). If approved, your purchased cryptocurrencies will get deposited directly to your NAGA WALLET account, under the wallet of the cryptocurrency you have bought.The process is fairly simple and straightforward and is required only for the first-time purchase using the Simplex feature. On all future purchases, the verification process is not required again, making your cryptocurrency purchase near-instant and streamlined.  

We hope this guide was helpful. Read more articles in the Help Center. If you still have questions contact Support Center directly via [email protected].

Did this answer your question?